Terms of Service

Last updated: October 9, 2024

Welcome to AgencyIGNITES! By using our services, you agree to the following terms of service (the “Terms”). These Terms outline the rules and guidelines governing the use of our website and services, particularly regarding Application-to-Person (A2P) messaging.

Acceptance of Terms

By accessing or using our website or services, you agree to comply with these Terms. If you do not agree, please refrain from using our services.Messaging ConsentBy providing your phone number, you consent to receive transactional and promotional messages from AgencyIGNITES. This includes but is not limited to SMS notifications related to your account, purchases, promotions, and other updates.

Transactional Messages: Messages directly related to transactions or inquiries initiated by the user.Promotional Messages: Marketing and promotional content delivered periodically.

You can opt out of promotional messages at any time by replying “STOP” to any message. Standard messaging and data rates may apply.

Compliance with A2P Messaging Regulations

We comply with the regulations governing A2P messaging, including the Telephone Consumer Protection Act (TCPA) and any local and international messaging laws. Users must provide explicit consent to receive messages, and we offer clear instructions for opting out.

Data Collection & Privacy

All personal information, including phone numbers, is collected and processed in accordance with our Privacy Policy. Your personal data will not be shared with third parties for marketing purposes without your consent.

User Responsibilities

You are responsible for maintaining the confidentiality of your account and for any activity that occurs under your account. You agree to provide accurate and up-to-date contact information.

Termination of Messaging Services

We reserve the right to terminate or suspend your messaging services if there is a violation of these Terms or misuse of the messaging features.

Changes to the Terms

We may update these Terms from time to time. Changes will be effective immediately upon posting. Continued use of our services following any such changes indicates your agreement to the new terms. Contact us if you have any questions about these terms at [email protected]

Privacy Policy

Last updated: October 9, 2024

AgencyIGNITE ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website and services.

Information We Collect

Personal Information: When you interact with us, we may collect personal information such as your name, email address, phone number, and payment information.

Automatically Collected Information: We may automatically collect certain information when you visit our website, including your IP address, browser type, operating system, and usage data (e.g., pages visited, links clicked).

Cookies and Tracking Technologies: We use cookies and similar technologies to collect information and improve your user experience. You can adjust your browser settings to refuse cookies if you prefer.

How We Use Your Information

To Provide Services: We use the information we collect to provide and improve our services, process transactions, and communicate with you regarding your account, services, and promotions.

Marketing and Promotional Purposes: With your consent, we may send you promotional messages, newsletters, or offers. You can opt out at any time by following the instructions in these communications or by contacting us directly.

To Improve User Experience: We analyze user behavior and feedback to improve our services and customize your experience on our platform.

Legal and Security Purposes: We may use your information to comply with applicable laws, enforce our terms, and protect our business, users, and the public from fraud or security threats.

No Mobile Information Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information with trusted service providers who assist us in operating our business (e.g., payment processors, hosting services). These third parties are contractually obligated to maintain the confidentiality and security of your information.

We may disclose your personal information if required to do so by law or if we believe that such action is necessary to protect the rights, property, or safety of AgencyIGNITES, our customers, or the public.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.


Your Choices

Access and Update: You can access, update, or delete your personal information by contacting us at [Insert Contact Information].

Opt-Out of Marketing: If you no longer wish to receive marketing communications from us, you can opt out by following the instructions provided in the emails or messages we send.

Retention of Personal Information

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting to our website. Your continued use of our services indicates your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected]

(469) 484-6490

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Terms of Service & Privacy Policy